Home > FAQ

1.Q:What is Virtual Reality?

A:Virtual reality is an artificial environment that is created with software and presented to the user in such a way that the user suspends belief and accepts it as a real environment.


 2.Q:Where can I run the virtual reality motion simulator and what is the size of the room it requires?

A:Shopping mall,amusement park,airport,club,theater, scenic spots,Theme park,around the school ect. Many locations are suitable because it just needs 2-9 square meters to place the whole set of machine.

   

3.Q:What is the type of your movies?

A:Horror,thriller,cartoon,race movies ect. 5-10 minutes for every movie.

 

4.Q: Is every movie in the market workable in the virtual reality motion simulator?

A:Only our special movies are workable because the movement of the seats corresponds to the movies.

 

5.Q:What is 9D Virtual Reality?

A:Virtual Reality is a hypothetical three-dimensional visual world created by a computer; user

wears special goggles and fiber optic gloves etc., and can enter and move about in this world and

interact with objects as if inside it.

 

6.Q: What is the difference between vr egg simulator and 5D/7D/8D cinema?

A:There are 4 main differences:

1. There is no need screen and projectors in virtual reality motion simulator . Just wear the VR

glasses,then feel what you see.

2.The seats in 9D VR egg cinema can have 360° Rotation,fully immersive.

3. Different from shooting with real guns in 5D/7D/8D cinema,9D VR egg cinema uses the advanced

head tracking technology.Just move your head to aim at your target,then press the bottom to shoot

it. you can use your head control the direction you want!


7. Don't need to do a complicated installation!

 Q:How many type of virtual reality motion simulator do you have ?

 A: Four types:1 seats,2 seats,3 seats and 4 seats. You can also choose mixed types.


 8.Q:Where can I run the virtual reality motion simulator and what is the size of the room it requires?

A:Shopping mall,amusement park,airport,club,theater, scenic spots,Theme park,around the school ect.

Many locations are suitable because it just needs 2-9 spare meters to place the full set of machine.


 9.Q:How many movies do you offer?

    A: We offer 15pcs of 360 degree movies, and 70pcs 180 degree movie free.


 10.Q:What is the type of your movies?

Horror,thriller,cartoon,race movies,ect.also have shooting games.


 11.Q: I can’t find a certain product that I really want, can you help me?

  A: Either try to go to the home page through the “Home” button and look through our product page, or alternatively, you can use the search function located on the top right corner of the page. If you still can’t find the product that you want, please chat up with our online service team; they will point you to exactly what you want.


12.Q: Do you offer site design services?

A:Yes, we have 2D/3D floor plan design experts to cover this area. Once you have made a purchase, and provide us the site details, our specialists will begin to work on the plan. You can always check on the progress and give them inputs to alter the designs during this process.


13.Q: Do your company have the certifications that are required for use in our country?

Answer: Our Company is CE certified and SGS audited. If you require any additional qualifications, do tell our sales team, and we will get them if we can.


14.Q: Do your company provide installation and repair services abroad?

Answer: Yes, our company has oversea installation and servicing teams that can go wherever our clients need them to go. As long as their expenses such as VISA fees, travel fares, food and living expenses are covered, our team will do everything related for you.


15.Q: How long will your products last?

Answer: Our products are designed to last, and are built with the best components that we can source from our local market. Most likely, they will continue to work long after our customers have made their investment back many times. All of our machines come with an 1 year warranty and lifetime service. Terms and conditions apply.